Advice
Our aim is to offer friendly honest advice, if you have a question
please email shop@ajsutton.co.uk
Delivery UK
Most of our deliveries are carried out by Parcelforce, the
state-owned parcel delivery company which is part of Consignia or Interlink
Express. Note that very small value items are often sent by normal Royal
Mail 1st Class Post.
All items should be with you in less than 5 working days (excludes
Saturday, Sunday and Bank Holidays) subject to availability. Deliveries
outside the mainland England may take longer.
Delivery International
International order will be shipped via Interlink Express,
we can not give specific delivery times for these orders. However they
should leave us in less than 5 working days (excludes Saturday, Sunday
and Bank Holidays) subject to availability. .
Back Orders
All ordered items will automatically be back ordered if they
are not available from stock. You will be sent an email informing you
of the likely delivery timescale.
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Payment
We accept all the major credit/debit cards excluding American Express,
Visa Electron, Diners Club, JCB, and Discover. The reasons for non-acceptance
of the above cards is normally due to these companies not offering 'UK
retailer merchant services', which means it's not possible for us to
accept them, rather than any deliberate rejection by us.
We also accept payment via cheques drawn on a UK bank. All cheques
should be made payable to A.J.Sutton and posted along with a print out
of the shopping basket to; 86 cuckoo ave, london, W7 1BN.
Refunds & Returns
We hope that you are pleased with your purchase. However, we
understand that there are occasions when you need to return goods to
us.
You can request a return by emailing.
It's really quick and easy to use via the internet - and the form will
prompt you to input all the information we need to know.
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